Dd1.bet — Privacy Policy

1 Introduction

Dd1.bet ("dd1", "we", "us") takes your privacy very seriously. This Privacy Policy Explains what personal information we collect when you use our website, mobile platform, and related services ("Platform"), how we use it, and how we keep it secure.

By using our platform, you are considered to have accepted this Privacy Policy. We recommend reading it carefully before registering. If you have any questions, our support team is always ready to help.

This privacy policy governs our Terms and Conditionsan integral part of. Read both documents together for a complete picture of your relationship with dd1.

2 What data we collect

Dd1 only collects information necessary to provide its services. The types of data collected are outlined below:

We never store your full payment card number or complete bank account details on our servers — this information is processed directly by the payment gateway.

3 How Information Is Collected

Dd1 collects information through several methods, each detailed below:

• Information provided directly: Information you provide directly during registration, KYC verification, deposits, or when contacting support.
• Automatically collected: When you use the platform, technical information is automatically collected via cookies, log files, and web beacons.
• From Third Parties: We may receive certain information from payment providers, identity verification agencies, or fraud prevention services.
• Public Sources: For verifying publicly available information such as legal records or lists of prohibited individuals.

4 Why We Use This Information

The information collected is used for the following purposes:

• Account creation and management: Completing your registration and keeping your account active.
• Identity Verification (KYC/AML): Verifying the identity of each member and preventing money laundering, as required by law.
• Payment Processing: Processing deposits and withdrawals securely.
• Customer Support: Responding to your questions, complaints, or requests.
• Security & Fraud Prevention: Detecting multiple accounts or fraudulent activity.
• Responsible Gaming: Identifying signs of gaming addiction and providing timely support.
• Relevant Promotions: Analyzing your preferences and gaming patterns to send relevant offers (only with your consent).
• Legal compliance: Complying with applicable laws, regulations, or court orders.
• Platform Improvements: Analyzing user experience to improve our services.

We will not use your information for any purpose not stated in this policy unless we obtain your separate consent.

5 Sharing Information with Third Parties

Dd1 does not sell your personal data. However, certain information may be shared with specific third parties in the limited circumstances below:

• Payment Providers: Mobile Banking, Nagad, Rocket, and USDT gateways — necessary details are shared to process transactions.
• Identity Verification Agencies: With licensed verification agencies to complete the KYC/AML process.
• Game Software Providers: Limited information necessary for game operations.
• Legal authorities: Mandatory disclosure under court order or regulatory authority directive.
• Security Auditors: A licensed security firm for system security audits.

We have strict data processing agreements in place with every third party, ensuring they use your information only for the specified purpose and delete it once it is no longer needed.

6 Cookie Policy

Dd1.bet uses several types of cookies — small text files stored in your browser that help the platform run more smoothly.

• Essential cookies: To maintain login sessions, verify security, and enable core functionality. These cannot be turned off.
• Functional Cookies: To remember your language preference, theme settings, and customizations.
• Analytics Cookies: To understand how the platform is used and improve your experience. You can turn these off.
• Marketing Cookies: To display relevant promotional content. These are optional and can be turned off at any time.

You can disable optional cookies at any time through your browser settings or our cookie management tool. Please note that disabling essential cookies may affect certain platform features.

7 Data Protection

Dd1 uses industry-leading technology to protect your personal data. Our security measures include:

• 256-bit SSL/TLS Encryption: All data transfers are encrypted.
• Firewall & Intrusion Detection: Multi-layered security to prevent unauthorized access.
• Two-Factor Authentication (2FA): An added layer of security for account login.
• Data Segregation: Personal data and gaming data stored on separate, secured servers.
• Regular Backups: Automated encrypted backups to minimize the risk of data loss.
• Staff Access Controls: Only authorized personnel can access information on a need-to-know basis.

That said, no system on the internet is completely impenetrable. Should a security breach occur, we will promptly notify affected members as required by law and take all necessary steps to address it.

8 Data Retention Period

We do not retain your data longer than necessary. Retention periods for different types of data are listed below:

Once the designated retention period ends, your data will be securely deleted or anonymized so that you can no longer be identified.

9 Your Rights

Dd1 believes you should have full control over your own data. You have the following rights:

To exercise these rights, email our support team. We typically respond within 30 days. For complex cases, it may take up to 60 days — you will be notified in advance if that applies.

10 Minor Protection

Dd1 services are intended for users aged 18 and above. We do not knowingly collect any data from minors.

• Age verification is mandatory at the time of registration.
• A government-issued ID is required during the KYC process to verify your age.
• If we become aware that we hold data belonging to a minor, that account will be immediately closed and the data deleted.
• If a parent or guardian suspects their child is using our platform, please contact us immediately.

Our On the Responsible Gaming Page Detailed guidelines on keeping minors away from online gaming are available.

11 Privacy Policy Updates

Dd1 may update this Privacy Policy when necessary. When changes are made, here is what we will do:

• A notice will be sent to your registered email for any significant changes.
• The "Last Updated" date at the top of the page will be revised accordingly.
• For significant changes, you may be asked to give your consent the next time you log in to the platform.

Continued use of the platform after any changes will be considered acceptance of the updated policy. If you do not agree to the new policy, you will have the option to close your account and withdraw your balance.

12 Get in Touch

For any privacy-related questions, requests, or complaints, please get in touch with us:

For common questions, visit our FAQ page May be available.